The prices apply to all purchases via the website and already contain certain discounts, which can be changed. Online payment option: payment to the account of Medilip d.o.o.
The valid price of the product is the one published on the day of the order. Delivery costs are calculated according to DPD amounts. In the case of individual orders over 50 euros, delivery is free. The offer and prices are valid until the stock is used up, or until the order is canceled in writing. All prices include VAT. All goods are subject to a tax rate of 25%. The images are symbolic and do not always reflect the actual situation. We reserve the right to make any changes or errors on the website and other advertisements without prior notice. In case you are not satisfied with the purchased goods for any reason, you must return them to us within 15 days from the day of receipt of the shipment in accordance with the Law on Consumer Protection, where you do not have to state the reason.
Protection of personal data
The seller undertakes to permanently protect all personal data of the user. The seller indefinitely retains the following data of members who sign up to receive online news: first and last name, e-mail address. The seller will use personal data exclusively for the purpose of sending online news. User data may not be given to unauthorized persons under any circumstances. The user himself is also responsible for the protection of personal data, so he must ensure the security of his username and password and protect his computer with an appropriate program (anti-virus).
Complaints and disputes
The seller respects existing consumer protection laws. The seller tries in every possible way to fulfill his duties and to establish an efficient system for handling complaints and assign a person with whom, in case of problems, the customer can contact by phone or e-mail. Complaints are submitted via e-mail to the address info@activeluxe-cosmetics.com. The complaint procedure is confidential. The offeror is aware that a key feature of a consumer dispute, at least as far as judicial resolution of the case is concerned, is its disproportion between the economic value of the claim and the costs incurred in resolving the dispute itself. It is also one of the main obstacles for the consumer to initiate proceedings before the court. Therefore, the bidder will conscientiously make maximum efforts to resolve any potential disputes peacefully.
Opinion, suggestions Your suggestions and comments are welcome. You can write to us by e-mail: info@activeluxe-cosmetics.com. Every opinion means a lot to us and we sincerely thank you for that!
