Frequently asked question

Active Luxe eyelash growth serum has not been tested for use on pregnant and lactating women for ethical reasons, so we do not recommend its use in these cases.

The packaging for the serum (golden vial) has a volume of 0 to 6 ml. That’s why several different packages of serum are available in the same packaging. 1.5 ml of serum is enough for a 60-day treatment, so for 60 days we apply the serum every day. 4.5 ml of serum is used for a year-long treatment, which is enough for 180 applications. So, we apply the year-round serum every day for the first 60 days, once a day (in the evening), and then every second or third day, for maintenance. The difference is also in the weight of the product. Weight of full, closed packaging 1.5 ml of serum weighing between 17 and 17.5 g Weight of full, closed golden packaging 4.5 ml of serum weighing between 19.5 and 20 g.

Yes, the simultaneous use of Active luxe eyelash care balm and Active luxe serum for eyelash growth is appropriate and recommended. First of all, we apply eyelash growth serum to the cleaned eyelids according to the instructions. Let’s wait a few minutes for the serum to be absorbed and dry, then apply the balm to the eyelashes, just as you would apply mascara.

With regular Active Luxe shampoo and serum at the same time, the first results will be visible after 4 months. The combination of shampoo and serum will strengthen your hair and increase its volume.

Hair loss is a common problem that can affect anyone. The first problems appear before the age of 30, the rate of hair loss varies from individual to individual. Hair thinning starts from the beginning, later it can completely disappear and “baldness” occurs. So, it is a long-term process, which does not happen overnight but lasts for many years. At the same time, the use of Active Luxe serum and shampoo products slows down and prevents hair loss and prevents baldness from spreading further. They act on the scalp, where the hair follicles are still active.

If you use Active luxe as stated in the instructions, 2ml of liquid is enough for a period of 5-7 weeks.

The growth cycle and characteristics of the eyebrows are genetically conditioned and differ from individual to individual. With Active luxe brow, we stimulate the growth of eyebrows and thus they become stronger and fuller. If you stop using Active luxe brow, the eyebrow growth cycle will return to its natural level. If you want to keep the achieved fullness and density of the eyebrows, we recommend that you continue using the Active luxe brow product. To maintain the desired results, it is enough to apply 1-2 times a week.

The ingredients in Active luxe brow are adapted to the skin and hair in the eyebrow area and would be too intense for the eyelids. That is why we do not recommend applying Active luxe brow to the eyelids.

Wash your hair with Active luxe shampoo and dry it with a towel. Before use, shake the serum well and apply it once a day before going to bed on dry or wet scalp. Use it continuously for 4 months. One push from the dropper is enough for one application on the scalp. Start with the application on the part of the scalp where hair loss is most noticeable, then continue on the other areas where you want to achieve the result. Gently massage the serum into the scalp with your fingertips in circular motions until it is absorbed into the skin. Do not rinse your hair after using the serum

Apply the shampoo to wet hair, gently massage the scalp with your fingers for a minute or two, then rinse the hair well. In order to achieve the desired effect, we recommend regular and continuous use 2-3 times a week. The shampoo is also suitable for daily washing. There are shampoos for oily scalps and shampoos for normal scalps.

Fortunately, we can successfully deal with thinning and hair loss. Active luxe shampoo and serum contain an effective formula against hair loss and are intended for anyone who is facing hair loss or those who want to stimulate growth, get stronger hair and preserve its density and healthy appearance. Active luxe shampoo is suitable for men and women who want to stimulate weak and static hair follicles and stimulate hair growth again. This excellent and exclusive hair rejuvenation serum contains the most advanced ingredients for thick and healthy hair, which are also found in the most effective eyelash and eyebrow serums. It will stimulate your hair to become fuller and thicker. It will restore its shape, elasticity and vitality

Hair starts to fall out due to various causes. Stress, fatigue, chronic diseases, hormonal disorders, genetic factors, harmful chemicals, air pollution, these are all factors that accelerate the transition of hair follicles from the growth phase to the resting phase and thus cause hair loss

Yes. Active luxe lash serum is also suitable for eyebrows. However, if you want to achieve results faster, we recommend the product Active Luxe brow serum, which is intended specifically for eyebrow care.

More frequent use is not necessary because the active formula of Active luxe meets all the needs for active ingredients with a single daily use

If you use the product according to the instructions, 1.5 ml of liquid Active luxe lash serum is enough for 6-8 weeks.

Like hair and hair, eyelashes go through different phases: growth phase, resting phase and shedding phase. The eyelash usually falls out after 3-5 months and after a short period of rest, a new eyelash grows from the follicle in their place. Derma-luxelash prolongs the growth phase of the eyelash, but does not interfere with the natural growth/rest/shedding cycle. Therefore, you can expect that after you stop using the product, your eyelashes will be noticeably longer, thicker and stronger for approximately 3-6 months. If you want to maintain the achieved length and density of eyelashes, we recommend that you continue to use the Active luxe product by applying it every 2-3 days.